Privacy Policy

At Howling Hortons, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.

1. Information We Collect

We may collect the following types of personal information:

Name, address, phone number, and email address
Pet details (name, breed, medical needs, and behavioural notes)
Payment details (processed securely through third-party providers)
Any additional information you provide for service customization

2. How We Use Your Information

We use your information to:

Schedule and provide dog walking and pet sitting services
Communicate with you about bookings, updates, and special offers
Process payments and manage invoices
Improve our services based on client feedback

3. How We Protect Your Information

We take appropriate security measures to protect your data from unauthorized access, alteration, or disclosure. We do not sell, trade, or share your personal information with third parties except for necessary service providers (e.g., payment processors).

4. Third-Party Services

We may use trusted third-party services for scheduling, payments, and customer communication. These providers have their own privacy policies, and we encourage you to review them.

5. Your Rights & Choices

You have the right to:

Request access to the personal information we hold about you
Request corrections or deletions of your data
Opt out of marketing communications at any time

6. Cookies & Tracking Technologies

Our website may use cookies to enhance your browsing experience. You can adjust your browser settings to disable cookies if preferred.

7. Updates to This Policy

We may update this policy periodically. Any changes will be posted on our website with an updated effective date.

8. Contact Us

For questions or concerns about this Privacy Policy, please contact us at:
📧 howlinghortons@gmail.com
📞 07983 187836